Vision, Mission and Values
Vision
Meet the Ever-Changing Health Needs of the University Community in Support of a Healthy Campus Environment for All.
Mission
To enhance the academic success of our students by providing high quality and accessible medical care and promoting healthier lifestyles that enable them to achieve and maintain lifelong health and well-being.
Values
Excellence
Ensure that we make things better every day by making constant improvements in processes and performance to achieve better results consistently. Create a culture of excellence through continual improvement; a systematic process that allows staff to identify needs, achieve increasingly effective results, and strive for improvement in every facet of services and operations. Strive to provide the highest quality health services possible and be a center of excellence in health care and health promotion for the University campus community.
Customer Responsiveness
Develop a consumer-friendly staff who are smiling, attentive, and caring; a staff who proactively anticipate and remove barriers to health care, solicit and respond to feedback, and treat patients with respect and exemplary service.
Diversity
Appreciate the diversity of our campus community and provide services in a manner that honors each individual as a unique human being. Improve access to culturally competent healthcare for the University community.
Partnerships
Build collaborative and mutually beneficial relationships with health resources on campus and in the surrounding community that contribute to the academic success of our students and to the enrichment of our University colleagues.
Professionalism
Deal honestly with patients and assure they receive competent medical service with compassion and respect for human dignity. Practice ethical behavior that respects the rights and confidentiality of patients and colleagues. Provide our services honestly and with integrity.
Learning Opportunities
Contribute to the teaching and research missions of the University by providing professional students with educational opportunities and practical experiences in the health care field, and by promoting professional growth for our health care providers.