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FAQs

Advice/Appointments

 

Answers

Advice/Appointments

Do I need an appointment? Can't I just talk with someone?
Our Advice/Appointments staff can help you decide if you need to be seen, and then schedule an appointment for you. If you have a health or illness related question, you can visit one of our Advice Nurses on the first floor on a walk-in basis. They can give you helpful information on many injuries and illnesses if you need quick, free advice.
 
Can I be seen right now?
Our Advice/Appointments staff can help you decide if you need to be seen, and then schedule an appointment for you. If you have a health or illness related question, you can visit one of our Advice Nurses on the first floor on a walk-in basis. They can give you helpful information on many injuries and illnesses if you need quick, free advice.
 
Do I need an appointment for “ x “ - and then how do I schedule?
One of the Advice Nurses on the first floor can help you to determine if you need an appointment. An appointment can be scheduled by calling (614) 292-4321 or stop by the Advice/Appointments Area on the first floor to speak with an Appointments Associate to schedule an appointment.
 
Do you take walk-ins?
We don’t take walk-ins like an urgent care facility, but if we have an open spot you will be scheduled in the first available appointment. We try to accommodate same day appointments as long as a provider is available.
 
Can I just come in or do I need an appointment?
With the exception of laboratory services, all patients need to schedule an appointment to be seen.  Call (614) 292-4321 for an appointment or to speak to an Advice Nurse.
 
What if I forget my appointment?
You can call Advice/Appointments (614) 292-4321 to check the time of your appointment.
 
If you are unable to keep your scheduled appointment, please provide us with as much notice as possible. You will be charged a $10 ‘no show fee’ for any appointment not cancelled at least 30 minutes prior to the scheduled appointment time.
 
Is there another doctor I can see? May I request which doctor I see?
The appointments scheduling staff are happy to try to accommodate any requests you may have about the provider you are seeing. However, special requests to see a specific provider may mean a longer wait for an appointment. Please feel free to ask our staff.
 
I want to see a specialist, how do I do that?
You may contact a specialist directly to schedule a visit. However, some specialty offices prefer that you see a primary care office first, so that the reason for the visit is clear, and any needed preliminary test are completed. Additionally, some insurance plans require that a specialist referral start with a primary care office. OSU's Comprehensive Insurance does not require this.
 
How much does a visit to Student Health Service cost?
There are fees for all services performed at the Student Health Center. The cost of services depends upon the type services rendered. The Patient Relations department may be able to supply approximate estimates of costs and may be reached at (614) 292-0113.
 
I haven’t had a check-up in a while, do you offer any health screening without getting a whole physical?
The Student Health Services Laboratory offers cholesterol, blood glucose, and blood pressure screenings for $15. Consider screening if you have any risk factors including, family history (parents or siblings) of high cholesterol, hypertension or diabetes.
 
Can I get a physical done there?
Most physicals can be scheduled here. Please call us for more information. Comprehensive Student Health Insurance & WilceCare do not cover physicals.
 
If I didn’t come to the student health center for care, may I still obtain a doctor’s excuse? I was too sick to come in for an appointment.
We are not able to document you were under our care when you were not seen in our facility; however, we do have an Absence Excuse Form (PDF) that you can use to document your illness.
 
Do you offer psychiatric care in your facility?
We do not offer psychiatric care. We recommend that you speak with the Counseling and Consultation Center at (614) 292-5766. If they cannot get you scheduled quickly, they will be able to refer you to another provider.
 
I am an alumni. Can I be seen at the Wilce Student Health Center?
At this time, we only see current Ohio State students. Your insurance company should be able to provide you with a list of primary care physicians within your area that are considered in-network and accepting new patients.

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